Caldwell & Gregory is a leading provider and servicer of laundry rooms for colleges and universities and high-end multifamily housing communities. The company services over 50,000 machines across 23 states and the District of Columbia.
How We Partnered
Transaction Dynamics
A partnership with management to acquire the Company from its previous private equity owner. Management made a meaningful investment in the company, and the original founder retained a sizable ownership stake as part of the transaction.
Investment Thesis
- Strong customer value proposition through customer service, response rates and preventative maintenance programs
- Stable, non-cyclical revenue growth due to diversity of customer base and focus on “essential services”
- Substantial barriers to entry due to long-term customer contracts and route density in serviced geographies
- Multiple growth levers including entering adjacent geographies, improving density in existing territories and M&A driven by a fragmented market
Incline Value Enhancement
- Accelerate organic growth through investments in sales organization
- Improve operational performance through investments in technical service and installation capabilities
- Invest in technology to improve customer experience and service capabilities
- Drive acquisitions to expand into new geographies and improve density in existing territories
